CAN YOU TEXT YOUR CLIENTS UPDATE

You can only text your clients between 8 am and 9 pm in their local time.However, there are a couple of essential no-nos when sending debt collection texts.

CAN YOU TEXT YOUR CLIENTS UPDATE

These new rules now give debt collectors explicit permission to use SMS-a contemporary update that outlines with greater clarity the general rules that dictate what kind of text messages you can send and when. In 2020, the Consumer Financial Protection Bureau (CFPB) released some modern updates to the policy in order to better accommodate electronic messaging including SMS. The FDCPA was passed in 1977 and provides rules around what third-party debt collectors can and cannot do when theyвЂ™re collecting a debt from a consumer. SMS and the Fair Debt Collection Practices Act (FDCPA) After 6 months, a debt is only 50% recoverable. Creating urgency helps get you paid faster.

Text messages create a sense of urgency.

Our plans start as low as $29 for 500 text messagesвЂ“thatвЂ™s a lot cheaper than traditional debt collection methods.

Text messages provide a less invasive means of communication than phone callsвЂ“meaning you wonвЂ™t endanger relationships or cause undue stress. Emails get lost in crowded inboxes, and phone calls go straight to VM, but 95% of texts are read within 3 minutes of being sent.

You know that your message is received.

The average response time for a text message is 60X faster than email and is usually arrives within 90 seconds. How long does it take you to make 20 phone calls? Now think about how many texts you can send in the same amount of time. The Benefits of Using Texts For Debt Collection Contrary to what you might think, consumers are vocal about the fact that they want you to text them. (After all, youвЂ™re communicating with them on their preferred channel.) But do it right, and youвЂ™ll find much higher engagement rates and happy clients. The bottom line is thatвЂ“вЂ“like any channelвЂ“вЂ“if you do text messaging wrong, youвЂ™ll annoy your customers and damage your brand.

So, you donвЂ™t want to annoy anyone as you pursue payment.

How Do You Start Sending Text Messages to Collect Debts?Дebt collection is not just about dollars and cents.

SimpleTextingвЂ™s SMS Solution For Debt Collection.

SMS and the Fair Debt Collection Practices Act (FDCPA).

The Benefits of Using Texts for Debt Collection.

The Key Ways You Can Use SMS to Collect Debts.

You might be thinking, what about the Fair Debt Collection Practices Act? Or wonвЂ™t text messages annoy people? These are valid questions, and we are here to answer them with the complete guide to using text messaging for debt collection.

Your phone call goes straight to voicemail, your automated email ends up in a junk folder, but your text message is read within three minutes. SMS allows for fast, direct contact with your clients that ultimately gets you paid faster. Beyond the staggering cost, no one likes the process of chasing debtsвЂ“вЂ“not your customers, and certainly not you.Д¬an we let you in on a little secret? Debt collection doesnвЂ™t have to be this hard. Late payments currently cost small businesses more than $3 trillion per year. Back to All Guides | More Industry Guides Text Messaging for Debt CollectionД®nsuring customers pay on time is easier said than done.

Can you text your clients